Cancellation and Refund Policy

It is our sincere desire to accommodate the individual needs of our customers. Please consider this policy prior to changing or canceling your course registration: 

If IDS, llc cancels or reschedules your class:

You may receive a full refund or full credit towards the rescheduled class or another class.

If you cancel in advance (15 days or more) of your scheduled class:

You may receive a full refund MINUS a $25 processing charge or full credit towards a future class.*

If you cancel or fail to attend 14 days or less before the class date:

No Refund will be given.

Unexpected family emergencies (deaths, births, illness, etc.) are the only reasons to cancel a course without penalty. Each case will be viewed on a case by case basis.

*Students must communicate by email in advance (TO RECEIVE THEIR CANCELLATION CONFIRMATION) with their intent to withdraw from the class will be eligible to be wait listed for a future class based on availability, and apply their paid tuition to that class. Evan@InnovativeDefensiveSolutions.com
IDS, llc staff reserves the right to refuse service and to remove people from the class due to poor attitude or a lack of courtesy to fellow students. IDS, llc feels strongly in a safe, friendly and fun learning environment for everyone.

All Refunds are subject to a $25.00 processing fee

*If you are signing up for a Instructor Course and require the materials to be shipped to you , you will be responsible for the shipping charges.(approx $25)

*If you fail to make the live fire date for the instructor course and request full refund, the above terms are still in effect. (unless you registered within 2 weeks of the course date, in which case just the $25 processing fee is in effect)

*If you do not pass the live fire for the instructor course and request a refund in lieu of letting us help/mentor you to where you need to be , then a $75 charge will be deducted from your refund amount.

*If you do not show up for or can not make the shooting portion of a 2 part class (I.E. NRA First Steps Pistol Course) and you request that we schedule a specific time for you to shoot outside of the normal course hours then you are subject to a $75 fee, unless you come to the 2nd part at the next offered course.

If you have any questions about these policies, please contact Evan.

Our Mission

IDS focuses on teaching intuitive defensive handgun skills that lend themselves to efficiently handling a firearm in ways that are congruent with the body’s natural reactions under stress. This methodology allows us to better prepare our students for situations where drawing a firearm is a possibility.
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